Refund Policy

At Assignment Guidance, we are dedicated to providing high-quality academic services and ensuring that all our clients are completely satisfied with the work we deliver. However, we understand that there may be instances where our work does not fully meet your expectations due to unforeseen circumstances. In such cases, we offer a refund as part of our commitment to customer satisfaction.

Before submitting a refund request, we kindly ask our clients to carefully review the following points:

1. Satisfaction Guarantee: If you are not fully satisfied with the assignment, even after we have provided up to seven revisions of a particular file, you may submit a complaint through our customer service desk. After a thorough review of your complaint, we will either assign your project to another skilled writer to ensure it meets your expectations or issue a full refund.
2. Double Payment: If a payment is accidentally made twice for the same order, we will promptly issue a refund for the first payment, regardless of any error.
3. Poor Quality Work: If the quality of the assignment does not meet the standards we promised, you are entitled to a refund.
4. Late Delivery: If the assignment is not delivered within the agreed-upon deadline, a refund will be issued.
5. Plagiarism Issues: If the work provided contains plagiarism, we will refund your money.
6. Unresponsive Customer Service: If our customer service team fails to respond to your queries in a timely manner, you are eligible for a refund.

Important Note:

Please be aware that there are consequences if the proper refund process is not followed. Reaching out to a third party before notifying us of your concerns will be considered a breach of our agreement. We are committed to fully informing our clients about our refund policy and ensuring that the correct procedure is followed in cases of dissatisfaction. Transparency and customer satisfaction are the foundation of our business values, and we strive to maintain these standards in all our client interactions.

Refund Request Process:

To request a refund, you must do so within seven days of receiving your order. Our Quality Assurance Department is the only authorized team to make a final decision regarding refunds, based on the evidence provided. We want to remind our clients of the seven-day window to ensure they are aware of their rights and can take appropriate action.

This is an integral part of our commitment to customer satisfaction and transparency, and we encourage clients to follow the outlined process to guarantee a fair resolution.